I did not receive one of the items I ordered, but got another item
in its place. I called Customer service and the lady was so nice
and apologetic. They shipped the missing item immediately. Outstanding
Customer Service!!! A friend had recommended RecRooms to me and
I will also become a devoted Customer now.
Customer:
Jane Hiland
Rating:
Excellent
Comments:
Product was securely wrapped and shipped to destination well before
expectations. A very good experience. I would use them again.
Customer:
Carol Dorsey
Rating:
Excellent
Comments:
After checking several sites for pricing,
I ordered 2 sets of E-Z Grip Card holders. I received my order promptly.
I received only one set. I emailed their Customer Service about
the discrepancy (after business hours). Customer Service responded
first thing the next morning. I received the second set promptly.
I would definitely purchase from this merchant again.
Customer:
Pam Morrisette
Rating:
Excellent
Comments:
This site was great. They had an issue
with the shipment not being sent right away but I was notified immediately
by email. The shipment was received in a timely manner. Very helpful
over the phone. Will definitely do business with them again.
Customer:
ROBERT LADIG
Rating:
Excellent
Comments:
Smooth ordering, best price on 6pk card
shuffler I bought
Customer:
norberto hagebolling
Rating:
Excellent
Comments:
I think that RecRooms did an excellent
job. I ordered a foosball table on a Thursday and received it the
following Tuesday. Everything in order. Would buy from them again.
Customer:
DeeAnn Sinclair
Rating:
Excellent
Comments:
Shorted qty on delivery, but very quickly
resolved with a live person. I was overall very happy with the RecRooms
experience.
Customer:
Alan Wilson
Rating:
Excellent
Comments:
We are very happy with our air hockey
table cover from Rec Rooms. It is good qualty and the pricing was
not too bad. Purchasing and delivery was very straightforward. We
will look to them again if we are shopping for games room things.
Customer:
John Boice
Rating:
Good
Comments:
Ordering was easy. Delivery was quicker
than expected. The price was excellent. The product Butterfly Personal
Rollaway Table Tennis Table required assembly which took a lot longer
than expected (an entire evening from 7 pm until 11 pm). There was
concealed damage on one of the table sides which was not evident
from the delivery carton. If the product had not been slightly marred,
the rating would have been perfect. The damage was on the underside
of the table and did not effect play. The ping pong table is excellent,
sturdy and fun to play on ... teenage son now frequently has friends
over for pizza ang ping pong.
Customer:
william peck
Rating:
Excellent
Comments:
great communication, service and pricing
Customer:
Jacob Scott
Rating:
Excellent
Comments:
Great foosball table, great price, great
service. Thanks!
Customer:
Dale Cutler
Rating:
Good
Comments:
I purchased a Galaxy Diner Neon Poster
from RecRooms.com,Inc.. The ordering process was very streight forward
and easy. The price of the Poster was excellent. They beat all other
prices I could find on the Internet or in the Local Stores for this
particular item. My only complaint was the shipping time. Extremely
slow. It was two weeks after I had ordered the Poster before it
was shipped. Then it was nearly another week before it arrived.
The Poster arrived in a pretty beat up box. I thought for sure the
Poster would be damaged but when I opened the box I found the Poster
double boxed with plenty of insulation to protect the merhandise.
Excellent packaging. I took the Poster out of the box, hung it on
the wall and plugged it in. It worked like a charm. Just what I
wanted and no damage what so ever. I am very happy with my purchase.
I would be proud to do business with this company again.
Customer:
James Adamson
Rating:
Excellent
Comments:
Great vendor, thanks for the quick shipment
and holding the products most dont care to have. I run a very large
service business in the P.N.W. and understand service. This is service.
Thanks, Jim Adamson Sammamish, WA. 98075
Customer:
Pete Slonka
Rating:
Excellent
Comments:
I called to check stock on the neon
light and was greeted by a friendly voice. Customer service was
great along with the price (cheapest on the net!) and the item arrived
packaged to a T in about a week. Excellent online shopping experience.
Thanks!
Customer:
Robert Hunt
Rating:
Good
Comments:
I purchased a 12 Champion Qualifier
Shuffleboard from RecRoom.....the product arrived ahead of schedule
and perfectly intact. I had some questions that Barbara at RecRoom
answered to my satisfaction. She also followed up to be sure everything
was going well. I would purchase from RecRoom again.
Customer:
Carol Cullen
Rating:
Excellent
Comments:
Excellent Product Excellent Price Fast
Shipping Thanks
Customer:
Juanita Maloon
Rating:
Excellent
Comments:
Would definitely purchase from this
seller again! Thanks
Customer:
Terri Fuson
Rating:
Excellent
Comments:
The customer service was great. Barb
was very helpful and timely in responding to some glitches I had
with my pay method.. Thank you so much and I look forward to shopping
with you again.
Customer:
Patricia Bilden
Rating:
Good
Comments:
foosball table came on time and was
as described. I only wish that white glove delivery service were
available, as I had to have this go to a business and then transport
it to my house since my driveway cannot be accessed by a tractor
trailer truck.
Customer:
Nancy Wilbert
Rating:
Excellent
Comments:
Customer service very friendly and helpful.
Purchased on Thursday and product was delivered on Monday. Very
happy with quality of hockey table. Nancy
Customer:
Chris Badura
Rating:
Excellent
Comments:
Awesome service in a timely fashion!
Customer:
Patrick Snell
Rating:
Excellent
Comments:
The best price I found on the internet.
Product arrived very quickly. What more could you ask for????
Customer:
Melissa Duran
Rating:
Excellent
Comments:
I was very pleased with my purchase
the price was very low and the quality was excellent. We have purchased
other pictures like this in the past that were more expensive and
the quality was not as good as the one we purchased from Recrooms.com.
We would deffently buy from them again!!!!
Customer:
linda kent
Rating:
Excellent
Comments:
everything was perfect thanks alot linda
Customer:
SUNRAY CHANG
Rating:
Excellent
Comments:
excellent customer service. First priority
in my list to buy more stuff from.
Customer:
Norma Hammer-Agor
Rating:
Excellent
Comments:
The purchase was quite easy and the
merchandise was delivered within days of purchase. Delivery was
great. I received an email stating the date the merchandise left
the warehouse and that I would receive a phone call to schedule
delivery. Everything happened as scheduled. The delivery truck arrived
within the time expectancy and the merchandise was in beautiful
condition. This sale was made even sweeter with the price. The purchase
price was $200.00 less than the department store even with delivery.
WOW! What a sweet deal:)
Customer:
Ricky Lamb
Rating:
Excellent
Comments:
Purchasing a shuffleboard table through
Recrooms proved to be a seamlessly easy process. The information
provided on the web site and through the customer service representatives
was always accurate. While they werent the lowest price seller on
the Web, they werent far off and the all inclusive (product shipping)
pricing made the buying process more visible. Additionally, we received
our product ahead of the predicted schedule and in excellent condition.
I would rate this as an excellent buying experience!
Customer:
Chris Gallegos
Rating:
Excellent
Comments:
RecRoomsDirect provided outstanding
service and extremely fast shipping. Their company is extremely
professional and curtious. Thank you for an outstanding product.
Customer:
paul kutzler
Rating:
Excellent
Comments:
very easy purchase and received the
package with ease. thanks
Customer:
Jeffrey S. Gill
Rating:
Excellent
Comments:
Completely satisfied with my order.
Just told a friend who will also order from Recrooms.com.
Customer:
Moira Whitlock
Rating:
Excellent
Comments:
Item was exactly as shown on the site
and arrived sooner than expected. It was also the best price I found
for similar items online.
Customer:
Mary Rotenberry
Rating:
Excellent
Comments:
Quick & easy to view exact merchandise.
Recd order in excellent condition in timely fashion. Perfect shopping
experience from my home. I had tried repeatedly to purchase similar
products locally from several recreational supply stores and they
did not carry what I needed. This was really a shopping pleasure.
Customer:
Craig MacDonald
Rating:
Excellent
Comments:
GREAT SELLER!
Customer:
Thomas Johnston
Rating:
Excellent
Comments:
Product was as advertised. Arrived promptly.
Best price I could find on the web. Im very satisfied.
Customer:
Laura Contrastato
Rating:
Excellent
Comments:
excellent service
Customer:
GUIDO LENAERTS
Rating:
Excellent
Comments:
THE TRANSACTION WAS VERY SIMPLE AND
EASY, AND I LOVE THE PRODUCT I PURCHASED.
Customer:
John Kolb
Rating:
Good
Comments:
The lady Barb was very helpful!!
Customer:
Dan Barlow
Rating:
Good
Comments:
nice work fast delivery
Customer:
Shirleyjean Heyne
Rating:
Excellent
Comments:
I purchased an air hockey table from
this company last year. It has been used extensively and with great
satisfaction by my children since. I just ordered a cover and supplies
for the table and they arrived quickly and are very good quality.
S.J. Heyne
Customer:
Scott Horton
Rating:
Excellent
Comments:
Called company for confirmation of item
specifications and recommendations. Found individual I spoke with
extremely knowledgable and helpful. They did exactly what they said
they were going to do... Highly recommend company.
Customer:
Benjamin Smith-Donald
Rating:
Excellent
Comments:
I ordered a Shelti Pro Foos I foosball
table from Recrooms.com after checking prices from multiple places
on the internet. The table was shipped almost immediately. Due to
the large size and weight (230 lbs.) of the package, the only shipping
option was by freight truck. Although this is the standard delivery
method for a foosball table from anywhere, this is not convenient
for the recipient, as a minimum of two people are needed to get
it off the truck and bring it inside. However, the shipping company
was able to tell me the day and approximate time of delivery, and
the truck driver was helpful with the unloading of my shipment.
The Recrooms.com website was easy to use and offered several optional
extras, such as a table cover, a repair kit, and a kit to convert
from 3-man goalie to one-man goalie. I am extremely satisfied with
my purchase and with the ease of purchasing this product. I would
recommend Recrooms.com to anyone looking for a quality foosball
table.
Customer:
William Loucks
Rating:
Excellent
Comments:
I have not been the biggest online shopper
in the past, but my experience with RecRooms.com has changed my
outlook on shopping online. I definitely recommend this site to
anyone looking for additions to their rec rooms, it was a pleasure
doing business with them. Sincerely, Billy Loucks Long Beach, CA
Customer:
Joel Roecker
Rating:
Excellent
Comments:
Everything was in perfect condition.
I received the items way faster than I thought. Very quick service.
Definitely buy from them again. Thank You Recrooms.com Joel
Customer:
Laura Blankenbeckler
Rating:
Excellent
Comments:
The foosball table cover was exactly
what was advertised. The price was good and the shipping was excellent.
We are very pleased with our order. Thanks!!!
Customer:
Teresa Cocke
Rating:
Excellent
Comments:
I had a very good experience. The lady
that helped me was very sweet. My purchase was delivered in a timely
manner, and was packaged properly. Would do business with the again.
Customer:
Jeffrey Dandy
Rating:
Excellent
Comments:
This company is a pleasure to do business
with. I would highly recommend.
Customer:
Wayne Gore
Rating:
Excellent
Comments:
I got what I ordered on-time and in
good condition; consequently, I had no need to follow up with customer
service. This is exactly what you want when you shop online. I would
order from Recrooms again.
Customer:
David Workman
Rating:
Good
Comments:
The fit and finish of the pool cue rack
was very good. All the parts aligned perfectly and the assembled
rack was sturdy. Had initial concern because shipping package was
damaged through to the inside, but everything was OK. Heavier outside
packaging would be a plus.
Customer:
David Burton
Rating:
Excellent
Comments:
I was very satisfied. They informed
me immediately that a couple items were back ordered and that it
would be several days before shipping. The order arrived the next
week. Everything was great.
Customer:
Carlos Hernandez
Rating:
Excellent
Comments:
This was a great shopping experience.
I purchased four fooz balls that were supposed to be indistructable,
and they are. Our dog loves to chew on them, when she gets the opportunity.
Delivery was more than on time.
Customer:
Chris Hundley
Rating:
Excellent
Comments:
They communicated with me throughout
the entire shopping and delivery experience
Customer:
Jeff Westling
Rating:
Excellent
Comments:
An overall excellent experience. Jeff
Customer:
Michelle Rajotte
Rating:
Excellent
Comments:
Everyone was very helpful and accomodating.
They even went out of their way to ship my table seperatly so that
I could have it in time for a party! Would gladly do business with
them again.
Customer:
Sharon Foshee
Rating:
Good
Comments:
Very prompt. Thank you
Customer:
Charles Channing
Rating:
Excellent
Comments:
Order arrived quickly. Great price and
quality. Would highly recommend.
Customer:
Mary Ann Palonen
Rating:
Excellent
Comments:
Fast service. Received item ordered in
a timely fashion. Would do business again.
Customer:
don fortunato
Rating:
Excellent
Comments:
great service
Customer:
Mark Jones
Rating:
Excellent
Comments:
Great price, item delivered ahead of
schedule. Good solid business from my prospective. Colonel Jones
Customer:
Joseph Simone
Rating:
Excellent
Comments:
everything went fine i got my order sooner
then i thought i would rec. rooms were a lot of help on questions
i had will use them in the future
Customer:
Lane Brown
Rating:
Excellent
Comments:
Everything was great, and I recieved
my package much sooner than expected. I will shop with them again
for sure.
Customer:
Ryan Thomas
Rating:
Excellent
Comments:
Excellent service and on time delivery!
Customer:
Laraine Amoia-Watters
Rating:
Excellent
Comments:
The customer service was awesome. They
got back to me immediately and seemed very friendly and treated
me like a person. Thanks so much. The only problem, I couldn't access
my order on line after it was placed. But that was ok, because customer
service more than made up for that.
Customer:
Barry Vanek
Rating:
Excellent
Comments:
I wish all my e-commerce experiences
were this good.
Customer:
Michael Harvey
Rating:
Excellent
Comments:
Order arrived much sooner than I expected.
Very happy with the price and condition of the mdse!Thanks for the
prompt service!
Customer:
Cynthia Gibbons
Rating:
Excellent
Comments:
The product was as advertised--not disappointing
as some mail ordered products. The shipping charges were very reasonable.
Delivery was fast. We were very pleased with our order and delivery.
Customer:
Walter Dobek
Rating:
Excellent
Comments:
Nice layout, easy to use and quick.
Customer:
Martin Roberts
Rating:
Good
Comments:
This was the second order I placed with
Recrooms.com. The first order was for a foosball table which arrived
damaged in a damaged box. I refused delivery as directed by Recrooms.com.
When I called Recrooms.com to report the problem, they were extremely
cordial and immediately sent a new table which arrived in perfect
condition. While this is not what I consider to be "above and beyond
the call," it is unfortunately not the norm in today's business
world. It is a pleasure to deal with a company (and with people)
that understands that the "customer is always right." Incidentally,
each order was acknowledged by e-mail with an estimated delivery
date, and both orders arrived exactly when promised!
Customer:
Andrew Beyerlein
Rating:
Excellent
Comments:
It is rare that one can place an order
and have it shipped as promptly as with Rec Rooms
Customer:
Donald Moore
Rating:
Excellent
Comments:
Package came promptly and well packed.
Customer:
Timothy Watson
Rating:
Excellent
Comments:
I was happy with the product. It was
unique and something you don't see in the stores. It arrived very
quickly.
Customer:
vicky garno
Rating:
Excellent
Comments:
This merchant was absolutely the best.
They had an easy site to work with, good communications with me,
and very fast service and delivery. The item I purchased was exactly
what they said it would be. I was extremely pleased dealing with
them. I would definitely purchase from them again.
Customer:
Patrick Yomes
Rating:
Excellent
Comments:
Was real happy with the product.Came
on time when they said it would. Was package really good.If you
are look to buy things Recrooms.com,inc is the place to go.It was
a treat to do busimes with them.And will do business with them in
the furture.Thanks Recrooms.
Customer:
Jared Ionin
Rating:
Good
Comments:
I didn't like the product I purchased,
but that was no fault of recrooms.com They said I could return it
and didn't give me any hassles, but I decided to just keep it. Fair
and good place to deal with.
Customer:
Ken Burton
Rating:
Good
Comments:
Great customer service !
Customer:
LuAnn Garino
Rating:
Excellent
Comments:
Prompt service!
Customer:
Marsha McEachern
Rating:
Excellent
Comments:
Good experience!
Customer:
Ira Hill
Rating:
Excellent
Comments:
I was very pleased with the timely manner
of shipment and service. I would recommend you to others.
Customer:
Walter Gavlick
Rating:
Excellent
Comments:
Recrooms.com shipped promptly and kept
me updated during the process.
Customer:
CHERYL RICHARDSON
Rating:
Excellent
Comments:
The service was excellent! The table
got here about 6 days after I ordered it. We are very satisfed with
your companies service and I have already recomended your company
to many of our friends. Thanks
Customer:
Adam Hohman
Rating:
Excellent
Comments:
Prompt service and quality products...I
am very pleased.
Customer:
JEANNE JOHNSON
Rating:
Excellent
Comments:
I ordered a bubble hockey table for my
3 grandsons who's birthdays are all in April. The price was good
compared to the few I found in stores. It was easy to order. It
was delivered very fast and timely. My grandsons love it in their
game room. It was a great way to shop for something special they
wanted for a long time. It saved me a lot of time getting it this
way. My son had a question on it when he was setting it up and the
people he called were very good at helping answer his question.
I recommend Recrooms. Com to anyone.
Customer:
MaryLou Mace
Rating:
Excellent
Comments:
Easy Ordering, Easy Payment, Prompt Delivery,
Secure Packing, I am very pleased with the service I received from
Recrooms and have already recommended them to my friends! Recrooms
Rules!
